Southwest just swapped its most customer-friendly policies for more fees and charges, But it’s not just Southwest. Flying on any airline has gotten worse as a result of deregulation. And options are limited — today just four airlines control 80 percent of the market. Trump’s Transportation Secretary says travelers should just “dress up” and “be in a good mood” if they want a better experience. There’s a better, more radical solution that could help: nationalizing the airlines. Producer: Sanya Dosani Video Editor: Marielena Planas Motion Designers: Gerald Lane, Marielena Planas Videographer: Jack Belisle Video Production Manager: Isabel Atalaya Video Production Coordinator: Jodi Clemens Video Editing Fellow: Daria Nastasia

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